Our Services
Project Solutions offers its services in categories called “Scope of Work Statement” (SoWS). The SoWS decides what Progitech Solutions will be working on, the hourly rate for that work, and any stipulations or otherwise.
These come in three types:
What if I Just Need a Temp Salesforce Admin?
The General Maintenance SOWS would be best for you! Tasks under this scope of work can include:
Data Uploads
Staff education/training sessions
Small Flows/Edits
Adding/Removing Permissions and permission sets
Adding/Removing non-admin users
Creating Reports
Creating Dashboards
And more that can be tailored slightly upon request
General Maintenance hours can be used in an “at-will” manner- according to Progitech Solutions’ operating hours- via a form where you can make a request and either expect that task to be done promptly, or expect a prompt meeting to be arranged so that the team can talk about your need.
What if I have a Project?
Then maybe a project SoWS is for you! Here are some examples of projects:
Data Model Restructuring
Custom Object Creation
Complex Flow Creation
Instance Stand Ups
While a lot of Salesforce tasks end up squarely in the “admin tasks” category, there are absolutely situations where an expert is needed. These are Project agreements. These are specific projects that are typically going to have a start and end date with stages. While projects can be simple, often times, they are a bit more complex, and can occur over the course of weeks or even months. Because Projects can use different levels of skills, the rate can be different from rates that would typically be offered for General Maintenance Hours. However, you can expect that at the end of the project, you will have a product perfectly tailored to your needs!
Then it sounds like you need a Custom SoWS.
Custom SoWS exist for those cases where the instance just doesn’t fit the mold made by the other two. This may include Progitech Solution’s involvement in another ongoing project, a joint contract with another contractor, or something else. Price, and timeline will need to be negotiated independently in these cases.